✳️Guest Speaker Graham Harvey on ‘Playing a Higher Game (Values & Behaviours That Drive Cultures of Service Excellence)’; invest in yourself

✳️Networking opportunities; invest in your network

✳️Group mentoring discussion

✳️Light lunch and morning tea/coffee

Take your business to the next level. We are each the sum of the five people we spend most of our time with – who’s in your top five? Is it time to increase the quality of your network?

Connect with Perth’s movers and shakers in this dynamic and unique business growth event, where you’ll rub shoulders with like-minded and ambitious business leaders.

District32 provides a business growth platform helping business owners to achieve success and freedom.

✔️ Increased Profit

✔️ Uncapped Opportunities

✔️ Strategic Shortcuts

Enjoy delicious food and drinks while connecting with some of Perth’s most successful and aspiring business owners.

Playing a Higher Game (Values & Behaviours That Drive Cultures of Service Excellence)

Why are the New Zealand All Blacks the most successful professional sports team in the world?
Why is Apple the most valuable company in the world?
Why does Harvard University consistently rate as the world’s best?

Sure, the All Blacks play a pretty mean game of Rugby; and since its founding in 1976, Apple has demonstrated its ability to ‘think different,’ continually creating innovative leading-edge products the world didn’t know it needed; and Harvard has a nearly four-hundred-year history of Academic excellence. But those real-world realities don’t openly reveal what makes them the best in the world.

Playing a Higher Game is a leading-edge presentation detailing what it takes to reap the bountiful rewards of raising your business / organisation / team to a higher level of excellence and performance.

3 Main Outcomes/Learnings:

• Why culture truly does eat strategy for breakfast.
• What successful organisations ALL have in common … and it’s probably not what you think.
  Why clarity leads to power & makes decision-making easy.

About the Speaker

Graham Harvey is a Professional Speaker, Business Coach, Service Designer, and bestselling author of Seducing the Vigilante Customer: 101 winning strategies to attract and retain happy customers and healthy profits. Recognised as one of Australia’s thought leaders on Service Design, Customer Experience, and Relationship Marketing, in 2018 Graham received The Nevin Award and was inducted into the Professional Speakers Australia Hall of Fame.

Graham’s personal mission is; “To coach and empower business leaders and their teams to design cultures of service excellence, and to deliver standout customer experiences that delight every customer … every time!